Agent Support Services

Close more. Carry less.

You got handed a commercial deal your brokerage never trained you for. We give you the lease abstract, the LOI, and the strategy to walk in prepared. Flat fee, no membership.

Residential file? Contract-to-close coordination keeps every deadline and compliance document in order.

One team. One portal. More ways to get to closing.

An agent reviewing a contract folder on a desk while working from a phone
Contract to close, handled in the backgroundNorth Carolina

Commercial

Commercial lease support for agents.

Whether commercial is your whole business or an occasional deal.

One-time flat fees. No membership required.

For residential agents handling a commercial deal and commercial agents who need the work off their desk. Three flat-fee tiers for LOI preparation, deal structuring, and deal support — no membership required.

LOI Preparation

A clean letter of intent, prepared to your deal terms.

$225one-time
  • Template selection
  • Deal terms prepared and formatted
  • Initial negotiation pointers

LOI + Strategy

The LOI, plus structuring and counteroffer review with you.

$650one-time

Everything in LOI Preparation, plus:

  • Offer structuring
  • Counteroffer review with the agent
  • Up to three revision rounds
  • Desk-level use and zoning research

Full Deal Support

End-to-end desk support from LOI through lease review and key dates.

$1,500one-time

Everything in LOI + Strategy, plus:

  • Commission-question coaching
  • Client paperwork coordination
  • LOI-to-lease comparison
  • Occupancy cost estimate
  • Key date tracking

Need the closing coordinated too? See commercial closing coordination.

  • Expedited 24-hour turnaround on LOI Preparation: +$125.
  • Project management for build-outs quoted separately, per project.

Contractor coordination

Coordinating and overseeing qualified contractors when the space needs work. Quoted per project based on scope.

See commercial lease pricing
  • All fees are flat and payable regardless of whether the deal closes.
  • The agent remains the licensed representative throughout.
  • Kristal J Consulting advises the agent and never communicates with the other party.
  • No referral fees.

FAQ

Commercial lease support: questions agents ask

A small-business commercial storefront at golden hour

Commercial

Commercial closing coordination.

Backend coordination for small-business commercial deals — retail, office, flex, and owner-user properties.

Available in Mecklenburg and Cabarrus County, NC.

  • Lease closing
    $625per closing
  • Purchase closing
    $875per closing

Transaction coordination members pay $500 lease / $750 purchase.

  • 01Deadline calendar built from your PSA — due diligence, financing, title objection, closing
  • 02Document collection: entity docs, financials, rent rolls, leases, estoppels
  • 03Third-party coordination: environmental, survey, appraisal, inspection
  • 04Attorney communication and closing checklist tracking
  • 05Signature routing and status updates

Not sure if your deal fits? Ask.

Residential

Three levels of support, layered.

Every level includes the portal, the compliance file, and a coordinator who answers. Each one builds on the one before it.

Transaction coordination runs on a $79/month membership. Per-closing fees are invoiced at closing.

Join as an agent — $79/mo
Level 1

Coordination

Contract-to-close administration handled end to end.

Available in North Carolina, South Carolina, Florida, and Texas.

$250per closing

+ $79/mo membership

  • Escrow / attorney opening
  • Party introductions
  • Deadline tracking
  • Document collection
  • Compliance file
  • E-signatures
  • Weekly updates
  • Portal + client status link
Choose Level 1
Level 2Most Popular

Full Service

Coordination plus every inspection, vendor, and access detail.

Available in Mecklenburg and Cabarrus County, NC.

$400per closing

+ $79/mo membership

Everything in Level 1, plus:

  • Inspection scheduling (home, radon, termite, sewer, structural engineer)
  • Survey / appraisal access
  • Lockbox & access coordination
  • Repair quote gathering & scheduling
  • Vendor follow-ups
  • Utility transfers
Choose Level 2
Level 3

Concierge

White-glove: punch lists and priority scheduling.

Available in Mecklenburg and Cabarrus County, NC.

$575per closing

+ $79/mo membership

Everything in Level 2, plus:

  • Punch-list coordination
  • Priority scheduling
Choose Level 3

Residential — ways to work with us

Monthly membership

$79/ month

Keeps your portal, compliance file, and coordinator access live. Per-closing fees are invoiced at closing — never charged at signup.

Join as an agent

Split-fee, per closing

$100/ file setup

No monthly. A per-closing fee by level, with portal access for active files only.

Create a split-fee account

For offices

Coordinating a whole office?

Brokerage accounts give your BIC one dashboard across every agent, every file, and every deadline — with compliance requirements set once and one invoice for the office.

See brokerage pricing

Additional solutions

When the deal needs more.

Separate add-on services, ordered as needed. Not included in the standard packages.

  • Quick Contract

    6-hour & weekend

    Submit contract details from your phone. We prepare the paperwork, send it to you first for approval and signature, then distribute it once you approve.

  • Mobile notary & signing agent

    $175 · On location

    Signing-agent support scheduled around your client, not the other way around. $175 per signing. Available in Mecklenburg and Cabarrus County — mileage added for locations outside those counties.

  • Listing photography

    $300 · Photography

    Professional listing photography, $300 per property. Available in Mecklenburg and Cabarrus County, NC.

  • Floor plans & measurements

    $150 / $275 · 24-hour delivery

    Professional 2D floor plans with verified square footage, meeting North Carolina's floor plan requirement. Delivered within 24 hours. 2D floor plan with measurements $150 · 3D furnished floor plan $275. Bundle with photography: photography + 2D floor plan $400 · photography + 3D floor plan $525. Ordered on its own — no photography required. Available in Mecklenburg and Cabarrus County, NC.

  • Repair & punch-list support

    Contractor network

    Estimates, scheduling, and follow-through on repair and punch-list work.

  • Eligible repairs payable at closing

    Pay at closing

    Qualifying repair work can be settled from proceeds instead of out of pocket.